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PAYMENT & CANCELLATION POLICY
To reserve a guide, client credit card information must be on file. Upon guide confirmation, full prepayment will be charged to client’s card, or we must receive immediate payment by personal or travel agency check. In case of cancellation 30 days or more in advance of trip date, we charge a $350/day service fee; in cases of less than 30 days notice, we cannot refund the balance unless we are able to rebook the date(s).
Restaurant recommendations and reservation service is available
only to Custom Tours in Tuscany clients. One-time-only service
fee of $50. Itinerary Planning is provided only for clients
booking tours. A minimum fee of $695 will be charged for this
service, all of which is fully applicable to the final prepayment
for tours.
Hotel Recommendations/Reservations Fee: For clients
booking a tour: $50 for all reservations, and $50 additional
fee for changes. For clients not booking a tour the fee is
$100 for reservations and $100 for changes.
Travel Insurance:
We strongly urge our clients to purchase travel insurance
to cover all prepaid fees as well as to protect themselves
from medical emergency expenses. This is available through
your travel agency, or through Travelex
Insurance. See our Traveler
Resources page for more information. | Contact
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